SHIPPING INFORMATION
We ship worldwide to most countries. Please read our important shipping notices below:
- tandard shipping is delivered via ePacket/USPS
- Depending on your country, you may owe duties, taxes, or import fees in addition to our shipping rates, which only cover the transit cost of the products. Sorry, we can’t change your government’s laws!
DELIVERY TIMES
There may be some delay during the holidays. Otherwise, you can expect the following ship times.
Standard Ship Times:
2-5 days to create an 5-30 delivery time depending on courier and location.
REFUNDS & RETURNS
- We offer a 100% Satisfaction Guarantee- Which means we will refund your Product cost or replace it if you don't receive your order, it got damaged or was not as described in the product page. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.
- Note: There are no refunds on shipping costs.
- Our watches, coffee tables and bedding sets are made to order, There are no returns for these items.
- In the unlikely event that your order hasn't arrived within 6-8 weeks (due to lost mail, etc.) please contact us via service@themoononmywall.com and we will issue a refund or resend your order. Refunds & Returns will not be processed after 14 days. Thanks for understanding!
If you have any questions, please contact our customer support at service@themoononmywall.com
